Privacy Policy

Last updated: 11 October 2026

1. Who we are

Bakar Lift General Trading Limited ("Bakar Lift", "we", "us") is a company registered in Ghana under the Companies Act, 1963 (Act 179). We supply and transport bitumen and LPG. Our head office is in Anaji, Takoradi and our sub office is on Michel Camp Road, Tema.

We are responsible for the personal information described in this policy, and we handle it in line with the Data Protection Act, 2012 (Act 843) of Ghana.

2. Information we collect

Information you give us

When you use the enquiry form on our Contact page, we collect:

• your full name, phone number and email address
• your company name, if you give it
• the service you are interested in, the bitumen grade, the estimated quantity and the delivery location, if you give them
• any message you write to us

We also receive the information you choose to share when you call us, send us a WhatsApp message or email us.

Information collected automatically

When you send the enquiry form, we record the date, the time and the IP address of your device. This is included in the email we receive and helps us deal with spam.

To stop repeated and automated messages, our website also keeps a scrambled code made from your IP address and the time of your message. It is stored in a private folder that is not part of the public website, and it is deleted automatically after 24 hours.

The company that hosts our website may keep standard server logs, such as IP addresses, browser type and pages visited, for security and to keep the website running.

We do not use analytics or advertising tracking on this website.

3. How we use your information

We use your information to:

• reply to your enquiry or quote request
• prepare quotes and arrange the supply, haulage or delivery you ask for
• keep records of our dealings with customers
• protect our website from spam and misuse
• meet our legal, tax and accounting obligations

We do not sell your personal information and we do not use it for advertising.

4. Why we can use your information

We use your information because:

• you gave it to us so that we can respond to you
• we need it to take steps before entering into a contract with you, or to carry out a contract
• we have a legitimate interest in running and protecting our business and this website
• the law requires us to keep certain records

5. Who we share it with

We only share your information where it is needed:

• Email provider: messages sent through the enquiry form are delivered to our Gmail inbox, which is provided by Google.
• Website host: the company that hosts this website handles the information sent through it.
• WhatsApp: if you contact us on WhatsApp, your messages are also handled under WhatsApp's own terms and privacy policy.
• Authorities: when the law requires us to, or when we need to protect our legal rights.

Some of these providers may store information on servers outside Ghana.

6. Other websites and services

Our Contact page can show maps from Google Maps. The maps stay switched off until you allow them through our cookie choice. Once they load, Google may collect information such as your IP address and may set cookies. You can read our Cookie Policy, the Google Privacy Policy and the WhatsApp Privacy Policy.

We are not responsible for how other websites handle your information.

7. How long we keep your information

We keep enquiries for as long as we need them to deal with your request and for our business records. Information linked to quotes, orders and payments is kept for as long as the law requires. When we no longer need your information, we delete it.

8. Keeping your information safe

We take reasonable steps to protect your information from loss, misuse and unauthorised access. No method of sending information over the internet is completely secure, so we cannot guarantee the security of information you send to us online.

9. Your rights

Under the Data Protection Act, 2012 (Act 843), you can ask us to:

• tell you what personal information we hold about you and give you a copy
• correct information that is wrong or incomplete
• delete your information when we no longer have a reason to keep it
• stop using your information in certain cases

To make a request, email us at bakarlift123@gmail.com. We may ask you to confirm your identity before we act on it.

If you are not happy with how we handle your information, you can complain to the Data Protection Commission of Ghana.

10. Children

This website is meant for businesses and adults. We do not knowingly collect information from children under 18.

11. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

12. Contact us

For any question about this policy or your information, contact us: